1. Terms and Conditions apply to all guests attending Christmas events.
All events are subject to availability.
2. Full pre-payment for the event is required to secure the booking. This can be
refunded up until 28 days prior to the event.
3. Any bookings which have not confirmed after 14 days will be released without
4. Menu selections are due 4 weeks before the event.
5. We regret that all payments received are non-refundable and non-transferable
if cancelled within 14 days of the event.
6. We regret that multi payments are not acceptable for one party booking.
We can only accept one method of payment per party group and this is the
responsibility of the party organiser to collect all monies owed.
7. All Prices shown are inclusive of V.A.T, but maybe subject to any relevant
taxes/levies at the current prevailing rate in force on the date of the Event.
Prices advertised are subject to change prior to Booking.
8. We regret that should your party size decrease in numbers, payments cannot
be offset against food, drinks or accommodation.
9. In the unlikely event that the hotel is obliged to cancel the Event, all monies
will be refunded or an alternative date or location will be offered.
10. Special requests (e.g. dietary requirements) must be made known to the hotel
at least 14 days before the Event.
11. No additional food and drink are permitted into the hotel by party organisers
12. Smaller parties for New Year’s Eve will be seated on party tables of 8, 10 or 12,
this may be applicable to other event dates to ensure a balanced table plan.
13. The Hotel reserves the right to amalgamate Christmas events to ensure
minimum numbers are adhered to.
14. When the hotel has contracted entertainment through a third party we have
done so in good faith and will not be held responsible for any changes beyond
our control, this includes any act of god or crisis situation.
15. Town & Country Collective endeavour to ensure that all the information and prices are
accurate both on the website and brochure. However occasionally errors occur
and Town & Country Collective reserves the right to correct prices or other information in such circumstances. If a booking has already been made the hotel is entitled to
cancel the booking without liability.
16. Christmas party accommodation rates are available from 1st December to 23rd
December. Subject to availability.